Hackensack police are investigating a smash-and-grab robbery that occurred at Riverside Square Mall, resulting in a suspect who remains at large. The incident took place on a Tuesday afternoon when an individual entered the Bloomingdale's department store within the mall. The suspect proceeded to smash a jewelry display case, stealing several items in the process. The loud noise generated by the shattered glass was mistaken by shoppers and patrons for gunfire, triggering a wave of panic and multiple 911 calls reporting an active shooter situation. Hackensack police responded swiftly to the scene, but officers determined that no shots had actually been fired and that the alarm was false. No injuries were reported during the incident or the subsequent confusion. After the suspect fled the scene, the mall resumed normal operations, and law enforcement confirmed there is no ongoing threat to the public. The investigating agency, Hackensack Police Department, is actively seeking information regarding the suspect's identity and whereabouts. Authorities are urging anyone with information about the robbery or the suspect's escape to contact the Hackensack police immediately. The incident highlights the potential for misinterpretation of loud noises in crowded public spaces, leading to unnecessary panic. Police continue to investigate the details of the theft and are reviewing surveillance footage to identify the individual responsible. The suspect is described as being at large, and the public is advised to remain vigilant and report any suspicious activity. This case serves as a reminder of the importance of accurate reporting during emergency situations to ensure public safety and efficient law enforcement response.